The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/odr.
We are not willing to enter into dispute resolution proceedings before the consumer arbitration board.
All texts, images and pieces of information published here are governed by the provider’s copyright, insofar as the situation does not involve the copyrights of external parties. In any event, an operation involving duplication, distribution or public reproduction may only be carried out if revocable and untransferable authorisation has been obtained from the provider.
The provider assumes no responsibility for the online contents that are linked through the use of cross-references (links), since the situation in question does not involve in-house contents. The linked sites were checked for illegal contents, and no such contents were discernible when the link was set up. The operators of the linked sites are responsible for their contents. In this regard, the supplier is not subject to any general obligation to monitor or check. However, if a violation of the law becomes known, the respective link will promptly be removed.